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Shipping & Returns

Return Policy

Please send your unused items back to us within 30 days of purchase to received a refund. We are unable to accept returned items that have been used. After 30 days of purchase the item may only be returned as an exchange for a store credit.

For silicone breast pumps, if for any reason you find the pump doesn't work for you feel free to return it within 14 days of purchase. We will gladly provide a full refund and cover the return shipping cost.

Send The Item:

  1. Please contact us before sending anything back, so that we can authorize and initiate your return.
  2. Repack the merchandise and enclose a copy of your receipt.
  3. Send your package to us via the carrier of your choice.

Haakaa USA will process a refund as soon as the returned item is received. Original shipping charges will not be credited.

If you have any questions or concerns please send an email to service@haakaausa.com.